Who is susan hooker?
aka: hooker the mortgage broker
Susan Hooker, a fourth-generation Tampa, Florida native, is a seasoned mortgage expert with a decade of experience in residential and commercial lending. Specializing in loans across Florida and other states, Susan holds a master's degree in psychology, 1st Degree Black Belt, and is also a talented pastry chef. She is a proud parent of two adult children, a grandchild, a dog, a cat, chickens, a pig, and two adopted rabbits. Her diverse expertise and love for family and animals define her professional and personal ethos.
Why don't you join Susan's family today and give her a call to let her help you with the mortgage?
sUSAN hOOKER
bRANCH mANAGER
nmls# 1251777
Cell: 813-786-5058
Company NMLS 2491986
331 W Central Ave. Suite 210. Winter Haven, FL 33880
Susan Hooker
Branch Manager
nmls #1251777
Why Choose hooker the mortgage broker?
Expedited Closings: We ensure closings in less than 14 days for qualified borrowers.
Inclusive Credit Score Criteria: With FHA we go to a 500 credit score and VA has no minimum credit score. Banks are 620 and up.
We offer apprasial credits for qualified borrowers.
Fliexible Availiability: Our team operates seven days a week, offering accessibility and support when you need it most.
Extensive Product Options: Unlike banks limited by overlays, we offer products that most banks cannot, tailored to your specific needs.
We can close in 14 days or less!
What Our Clients Say
I highly recommend Susan as she can increase your credit score, fast closing, and good customer service.
Randy Crouse
I would highly recommend Susan! She made the closing process very easy. She was very attentive and answered all my questions and concerns in a timely manner. I was very fortunate to have Susan's help, she is the best!!
Yelena Rosanio
I would highly recommend Ms. Susan as mortgage agent. My entire process of home buying was speedy and efficient. Extremely knowledgeable and responsive to all my questions. She made the process very smooth and comfortable for me as a first time home buyer. I'm now enjoying the house they've helped me to own.
Beyy Cudal
Main Office:
Hooker The Mortgage Broker
Motto Mortgage Homewise
Company NMLS : 2491986
331 W Central Ave. Suite 210. Winter Haven, FL 33880
Privacy Act Disclaimer
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use,
communicate and disclose and make use of personal information.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposesspecified by us and for other compatible purposes, unless we obtain the consent of the individualconcerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledgeor consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessaryfor those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well asunauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to themanagement of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
This short outline included important aspects of our privacy policy. To review our entire privacy policy, email us at:
Susan.hooker@mottomortgage.com
Customer Complaint Policy
It is the policy of our company to respond to customer complaints, disputes and issues immediately, to take each complaint seriously, to investigate each complaint however small it is – immediately and to take remedial actions swiftly.
As soon as a complaint is received, it is documented and is logged into a special log. The complaint is sent directly to the Customer Complaint Officer or his designate, in order to take action.
All complaints and records of complaints are kept in a special complaints binder along with all the Customer Complaint Officer’s Quality Control Files and other written policies so employees can easily access them and use them to provide better customer service. Reports on complaints are reviewed during the Customer Complaint Officer’s meetings with management. We are focused on providing financial products and services to all customers in compliance with all Federal and State regulatory policies including but not limited to consumer protection, fair lending and civil rights laws. For more information, contact us at 813-786-5058.
Government Loans Information Disclosure
These materials are not from HUD, FHA, the USDA, or the VA. These materials were not approved by any government agency. They are independent of any government agency. We are not in any way affiliated with any organization listed or referenced within this website, including HUD/FHA/USDA/VA. The inclusion of various education, information, web links, or materials are not an endorsement of the Sender or any of its employees or business partners. For information directly from HUD/FHA, visit https://www.hud.gov/guidance
For information directly from the VA, visit http://www.benefits.va.gov/HOMELOANS/
For information directly from the USDA, http://www.usda.gov/wps/portal/usda/usdahome?navid=GRANTS_LOANS